About the role
AI summarisedJoin the Experience Design Center (XDC) at Thermo Fisher Scientific to provide tactical and strategic research insights for new scientific products and user experiences. This role involves generating actionable insights through qualitative and quantitative research methods, supporting user-centered design for both near-term usability improvements and long-term product strategies across the Asia-Pacific region.
Life SciencesOnsite
Key Responsibilities
- Lead UX Research initiatives to inform the design and development of both physical and digital scientific products.
- Lead research projects independently, defining objectives, creating research plans, and managing execution.
- Apply advanced research methods including usability testing, ethnographic studies, and concept testing.
- Moderate sessions to uncover deep user motivations and emotions while ensuring confidentiality agreements are in place.
- Synthesize findings into clear, actionable recommendations that influence product direction.
- Develop user personas and journeys, providing critical insights into industry workflows.
- Partner with product, design, and engineering leadership to prioritize research initiatives.
- Lead workshops for discovery, research preparation, and ideation sessions.
Requirements
- 6-9 years of related experience in UX research.
- Expertise in mixed-method research (qualitative and quantitative).
- Proven ability to lead research projects end-to-end.
- Strong cross-functional collaboration and stakeholder influence skills.
- Experience conducting research in complex domains (e.g., scientific, healthcare, or regulated environments).
- Excellent communication skills in English.
- Ability to manage interactions with outsourced research resources and vendors.