About the role

AI summarised

The Dyson Expert role involves engaging with customers to demonstrate and explain Dyson products, providing expert advice on usage and benefits, and supporting sales through in-store or field-based interactions. The position requires strong communication skills, product knowledge, and the ability to build rapport with diverse audiences. Responsibilities include conducting product demonstrations, gathering customer feedback, and contributing to brand awareness and sales targets.

Consumer ElectronicsOnsiteRetail Sales

Key Responsibilities

Conduct live product demonstrations for customers in retail or field environments
Explain product features, benefits, and technology to diverse audiences
Provide expert advice on product usage, maintenance, and suitability for customer needs
Gather and relay customer feedback to inform product development and marketing
Support sales targets by driving product awareness and conversion
Represent the Dyson brand professionally in all customer interactions
Assist with merchandising and product display standards in retail settings
Participate in promotional events, launches, and marketing campaigns
Collaborate with retail partners and internal teams to ensure consistent messaging

Requirements

Strong verbal and interpersonal communication skills
Ability to explain complex technology in simple, engaging terms
Passion for innovation, design, and consumer technology
Experience in retail, customer service, or technical support roles
Comfortable presenting to individuals and small groups
Self-motivated with the ability to work independently and as part of a team
Flexible to work varying schedules, including weekends and evenings
Professional appearance and demeanor aligned with brand values
Basic understanding of Dyson product lines and engineering principles
Willingness to undergo product training and certification
Ability to travel locally or regionally as required
Fluency in the local language; additional languages a plus
High school diploma or equivalent; further education in sales, marketing, or technical fields preferred
Previous experience with premium or tech-focused brands is advantageous