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Product Lead, AI-Native (Special Projects)

ShopBack
FintechSingapore, SingaporeOnsitePosted 2 months ago

About the role

AI summarised

Lead a lean, high-velocity AI-Native Special Projects team to build the future of AI agents for millions of users. This role requires a strong builder mentality (80% building, 20% strategy) to bridge ShopBack's vast first-party data with exceptional end-user experiences.

FintechOnsiteProduct Management

Key Responsibilities

  • Architect and build the first versions of advanced AI agents, acting as the 'First Builder' on the team.
  • Design and implement custom multi-agent AI solutions, integrating state-of-the-art LLMs (OpenAI, Anthropic, Gemini) or suitable open models using orchestration frameworks like Langchain's LangGraph.
  • Drive rapid iteration, moving from ideation to a working prototype in days, prioritizing velocity over complexity.
  • Collaborate with data teams to transform proprietary first-party data into fine-tuned context for AI agents.
  • Lead, mentor, and develop a lean team of AI-native full-stack generalists.
  • Conduct product discovery sessions with prospective merchants to deeply understand pain points before building solutions.

Requirements

  • Deep understanding of foundational model latent space and RAG-enhanced architectures.
  • Proven ability to handle non-deterministic outputs from LLMs and know when a heuristic is superior.
  • Full-stack capability, spanning scalable Python agentic backends to polished Flutter frontends.
  • Proven ability to drive impact measured by business metrics (e.g., GMV uplift, user time/cost saved).
  • High ownership mentality: proactively finding data, engaging users, and shipping solutions.
  • Bias for action and a product-first mindset to succeed in a high-velocity environment.