About the role
AI summarisedLead a lean, high-velocity AI-Native Special Projects team to build the future of AI agents for millions of users. This role requires a strong builder mentality (80% building, 20% strategy) to bridge ShopBack's vast first-party data with exceptional end-user experiences.
FintechOnsiteProduct Management
Key Responsibilities
- Architect and build the first versions of advanced AI agents, acting as the 'First Builder' on the team.
- Design and implement custom multi-agent AI solutions, integrating state-of-the-art LLMs (OpenAI, Anthropic, Gemini) or suitable open models using orchestration frameworks like Langchain's LangGraph.
- Drive rapid iteration, moving from ideation to a working prototype in days, prioritizing velocity over complexity.
- Collaborate with data teams to transform proprietary first-party data into fine-tuned context for AI agents.
- Lead, mentor, and develop a lean team of AI-native full-stack generalists.
- Conduct product discovery sessions with prospective merchants to deeply understand pain points before building solutions.
Requirements
- Deep understanding of foundational model latent space and RAG-enhanced architectures.
- Proven ability to handle non-deterministic outputs from LLMs and know when a heuristic is superior.
- Full-stack capability, spanning scalable Python agentic backends to polished Flutter frontends.
- Proven ability to drive impact measured by business metrics (e.g., GMV uplift, user time/cost saved).
- High ownership mentality: proactively finding data, engaging users, and shipping solutions.
- Bias for action and a product-first mindset to succeed in a high-velocity environment.