Thermo Fisher Scientific

Senior UX Researcher

Thermo Fisher Scientific
Life SciencesSingapore, SingaporeFull-time2 weeks ago

About the role

AI summarised

Senior UX Researcher at Thermo Fisher Scientific in Singapore, leading user research for scientific products. The role involves mixed-method research, usability testing, and providing strategic insights to product teams in a global biotech environment.

Life SciencesFull-timeGeneral

Key Responsibilities

  • Lead UX Research initiatives to inform the design and development of both physical and digital scientific products
  • Contribute to Thermo Fisher Scientific's growing presence in the Asia-Pacific market by providing culturally nuanced insights
  • Lead research projects independently, defining objectives, creating research plans, and managing execution
  • Use advanced research methods, including usability testing, ethnographic studies, and concept testing
  • Develop participant screening criteria and manage recruitment processes
  • Moderate sessions to uncover user motivations and emotions
  • Ensure confidentiality agreements and legal approvals for research projects
  • Apply analysis skills to determine metrics, calculate statistical measures, and report results accurately
  • Influence product direction by synthesizing insights into clear, actionable recommendations
  • Lead workshops for discovery, research preparation, and ideation
  • Develop user personas and journeys, and provide insights into industry workflows
  • Use a broad range of research tools and software

Requirements

  • Independent project navigation
  • Cross-functional collaboration
  • Strong storytelling and stakeholder influence skills
  • Experience conducting research in complex domains (e.g., scientific, healthcare, or regulated environments)
  • Expertise in mixed-method research (qualitative and quantitative)
  • Excellent communication skills in English; proficiency in other Asian languages is a plus
  • Bachelor's or Advanced Degree in a behavioral or cognitive science (e.g., Psychology, Human Factors, HCI, Anthropology, Sociology), or a relevant field such as Usability Engineering or Life Sciences, preferred
  • Equivalent work experience in a scientific, medical, or laboratory setting combined with UX research experience will also be considered
  • 6-9 years of related experience
  • Experience working in multicultural environments is highly valued
  • This position may require travel within the Asia-Pacific region and occasionally to other global locations for research activities, team collaborations, and client meetings