About the role
AI summarisedThe Train Captain plays a crucial role in operating SMRT North-South and East-West line passenger trains, ensuring a safe, secure, reliable, and efficient commute for all commuters while maintaining high train service standards.
TransportOnsite
Key Responsibilities
- Analyze train faults systematically, ensuring prompt response to delays and incidents in train service.
- Adhere strictly to organizational Standard Operating Procedures (SOPs) and work instructions for safe train operation.
- Maintain effective radio communication with the Operations Control Centre (OCC) regarding operational updates and situations.
- Make in-train public address announcements to provide commuters with operational and train information.
- Be vigilant and report any safety or security threats/infringements within railway premises to the OCC.
- Perform emergency response procedures and assist in rail service incident management recovery and investigations.
- Assist commuters experiencing distress or casualties during emergencies.
- Participate in the continuous improvement of work systems and processes.
Requirements
- NITEC in an Engineering discipline.
- Ability to work shifts, including weekends and public holidays.
- Able to communicate effectively and clearly.
- Possess a customer service-oriented personality.
- Able to work under stressful environments.
- Be meticulous and alert.