Services Excellence Marketing Intern

Key Responsibilities

• Collaborate with the Marcom team to develop and produce marketing content for both internal and external platforms (e.g., newsletters, social media, intranet updates, campaign materials, videos, and event-related communications).
• Manage the Services Community Portal by updating content, improving structure, and ensuring information is organised and easy to navigate.
• Plan and coordinate Lunch & Learn sharing sessions for cross-department stakeholders.
• Assist in the end-to-end planning and execution of marketing and service-related campaigns.
• Coordinate campaign logistics, timelines, stakeholder interactions, and necessary administrative follow-ups.
• Conduct research to generate insights for campaigns, including audience analysis, competitive benchmarking, and industry best practices.
• Support post-campaign evaluations through documentation, insights consolidation, and recommendations for future improvements.