About the role
AI summarisedSenior Associate/AVP, Digital & Omnichannel Experience, digiWealth, FPII, Consumer Banking role at DBS Bank in Singapore - Central.
BankingOnsite
Key Responsibilities
- What we're looking for: The digiWealth team is building a new digital franchise for the future that drives investment & insurance (I&I) / retail-wealth customer acquisitions and retention, both through online transactions and offline leads.
- Identify and close drop-off gaps to prevent leads leakage.
- Performance monitoring and optimisation: Track key performance indicators, analyse product usage data, and iterate on features tocontinuously improve customer satisfaction and drive business results.
Requirements
- The goal is to build a tangible, sticky wealth relationship with 3.8 million retail-wealth customers in Singapore.
- We seek a Digital & O2O Experience team member to orchestrate journeys and optimise platform experiences.