About the role
AI summarisedThe SEM/FIB Applications Engineer is a customer-facing role at Thermo Fisher Scientific responsible for providing technical support, training, and solution integration for advanced microscopy and analytical instruments. The position involves working with semiconductor and scientific research customers to optimize workflows, develop new techniques, and ensure product satisfaction through expert guidance and cross-functional collaboration.
Life SciencesOnsite
Key Responsibilities
- Provide expert technical support and innovative solutions to semiconductor and scientific research customers
- Help integrate advanced microscopy, analytical, and digital solutions into customer workflows
- Develop and implement new techniques for product application and optimization
- Provide comprehensive training to customers on instrument use and best practices
- Collaborate with cross-functional teams to drive product innovation and customer satisfaction
- Develop and deliver technical presentations and training materials
- Travel up to 40% to customer sites for on-site support and engagement
- Ensure compliance with travel requirements including valid passport and driver's license
Requirements
- Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience
- Hands-on experience with relevant analytical instruments (e.g., SEM, TEM, FIB, FTIR, mass spectrometry)
- Deep understanding of semiconductor physics, device operation, and failure analysis techniques
- Programming skills in languages like Python, C#, or MATLAB
- Experience with automated workflows, data analysis, and system integration
- Excellent customer relationship management and communication skills
- Ability to develop and deliver technical presentations and training
- Strong problem-solving abilities and attention to detail
- Demonstrated experience working effectively in cross-functional teams
- Proficiency in English required
- Ability to travel up to 40%
- Valid passport and driver's license required
- Clean room experience preferred