About the role

AI summarised

The Service Engineer at Rolls-Royce's mtu Power Systems division is responsible for delivering field and workshop service support for mtu engines and associated systems. This includes installation, commissioning, maintenance, troubleshooting, repair, and overhaul activities at customer sites or in company facilities. The role requires technical competence, independent work capability, customer focus, and willingness to travel, with preference given to candidates experienced in marine or power generation applications.

AerospaceOnsiteField Services

Key Responsibilities

Perform installation, commissioning, routine maintenance, troubleshooting, and repair or overhaul of mtu engines and associated equipment at customer locations or in the workshop
Manage field service jobs in accordance with approved work orders, technical manuals, and company procedures, ensuring quality standards and customer satisfaction are met
Conduct system acceptance tests with customers or their representatives, including performance verification and completion of required documentation
Prepare and submit timely and accurate technical service reports, investigation summaries, corrective action reports, travel reports, and job completion documentation
Ensure all service activities comply with workplace safety and health regulations, including company WSH policies and site-specific safety requirements
Maintain a high standard of professionalism while representing the mtu and Rolls-Royce brand during customer engagements
Support continuous improvement initiatives by providing feedback on service processes, technical issues, and field observations
Carry out additional service or operational tasks as assigned by the Manager or Department Head

Requirements

Diploma or Degree in Mechanical Engineering, Marine Engineering, or a related technical discipline
Minimum 2 to 3 years of hands-on experience in the diesel engine or generator industry
Proven experience in servicing, troubleshooting, commissioning, and project execution activities
Strong mechanical aptitude with the ability to diagnose complex technical issues
Ability to read and interpret technical drawings, schematics, and service manuals
Good interpersonal and communication skills, with the ability to engage professionally with customers and internal stakeholders
Willingness to travel locally and regionally as required
Comfortable working in field conditions and responding to service calls at short notice
Prior experience with mtu engines and systems
Exposure to marine or power generation applications
Experience conducting customer acceptance testing and performance verification
Familiarity with service documentation standards and reporting requirements