About the role
AI summarisedAs a Field Process Engineer, you will be a customer-focused expert providing premier lifecycle support for Lam's critical equipment. This role involves on-site presence at customer fabrication facilities to address installation challenges, drive process improvements, and ensure optimal system performance.
EquipmentOnsiteField Process Engineering
Key Responsibilities
- Collaborate with Account teams and customers to understand technology roadmaps, process flows, and business challenges.
- Execute penetration and defense strategies alongside Account teams, coordinating product demonstrations with the Global Product Group.
- Perform startup of 'capacity add' Lam systems by matching results to existing applications and systems.
- Design and execute simple Design of Experiment (DOE) evaluations to characterize process windows for new installations or hardware modifications.
- Conduct experiments, collect and analyze data, and generate comprehensive reports for internal and external distribution.
- Develop new processes tailored to both new and existing customer applications.
- Serve as a professional company representative, keeping customers informed about product lines and services to identify additional needs.
- Maintain assigned company equipment, including diagnostic tools and spare parts, in excellent working condition.
Requirements
- PhD in Electronics, Chemistry, Physics, Material Science, or a related field; OR Master of Science with 4+ years of relevant experience; OR Bachelor of Science with 7+ years of work experience.
- Strong communication and interpersonal skills are essential for technical engagement with customers.
- Ability to work within a Fab environment and perform standby duties.
- Must be willing to wear required personal protective clothing (air respirator, clean room garments, safety shoes).
- Willingness to support short-term overseas assignments.
- Ability to address potential integration challenges within the customer's process flow.