About the role

AI summarised

The Sales Manager, EP, Singapore leads and manages the sales team in the assigned territory to drive business growth and expand market share for Abbott's electrophysiology (EP) medical devices. This role oversees Clinical Sales Specialists, manages quarterly LBE and demand forecasts, builds customer relationships, gathers competitive intelligence, coordinates marketing events, and ensures compliance. The ideal candidate has a Bachelor's degree in a relevant field, at least 8 years of sales experience in cardiology medical devices, and 3+ years of people management experience.

HealthcareFull-timeGeneral

Key Responsibilities

Own and manage the quarterly LBE, ensuring accuracy and accountability for all financial and operational inputs.
Provide timely and accurate monthly demand forecasts to Demand Planners by analyzing hospital usage trends and incorporating new product introductions or replacements for obsolete products.
Build and maintain strong, long‑term relationships with customers to enhance engagement and drive business growth.
Gather and analyze field intelligence to assess Abbott's market position and market share relative to key competitors.
Collaborate closely with the technical team to ensure prompt and satisfactory resolution of all technical issues related to EP equipment.
Ensure all required approvals for HCP events are secured, and manage associated responsibilities including logistics, venue coordination, and support for trade shows, product launches, and customer events.
Develop and execute marketing programs within the assigned territory—aligned with Asia Marketing initiatives—to drive market expansion and business growth.
Coordinate logistics, venue arrangements, and on‑site support for trade shows, product launches, and customer events.
Travel and participate in marketing events as assigned by the Country Manager.
Manage and resolve customer complaints promptly, ensuring a positive customer experience while adhering to Abbott Medical Asia and Abbott Medical Singapore policies.
Execute all responsibilities in full compliance with applicable standard operating procedures, maintaining the highest standards of quality and integrity.
Champion operational excellence by ensuring SOPs are consistently followed and continuously upheld across all activities.

Requirements

Bachelor's degree in science, Biomedical Engineering, Biology, Health Sciences, or a related field.
Minimum 8 years of sales experience in innovative cardiology medical devices or advanced healthcare technologies.
At least 3 years of proven people management experience, with a strong track record in coaching, developing, and leading high‑performing teams.
Demonstrated experience in leading a business unit or function to achieve sales, operational, and financial targets.
Strong communication and interpersonal skills, with the ability to influence, engage, and build trust across internal and external stakeholders.
Excellent administrative, documentation, and organizational skills, with strong attention to detail and consistent follow‑through.
Ability to work cross‑functionally and manage multiple priorities in a fast‑paced, highly dynamic environment.