About the role
AI summarisedSchneider Electric is seeking a Services Sales Account Manager to drive sales of field service solutions (Power Systems, Secure Power & Cooling, Digital Energy, Industrial Automation) to hotel and government customers. The role involves prospecting, relationship building, cross-selling, and managing sales funnels using Salesforce, with a focus on achieving revenue targets and customer satisfaction.
IndustrialFull-time{'name': 'Sales'}
Key Responsibilities
- Initiate contact, develop relationship and generate demand in customer accounts within the target segment, assigned by Segment Sales Manager.
- Educate customers on all SE products and services with special attention on customer pain points.
- Cross selling of Field Service portfolio – Power Systems, Secure Power & Cooling, Digital Energy, Industrial Automation
- Secures customer satisfaction overseeing all ongoing activities with the customer (orders and execution)
- Utilizes BFO (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit.
- Provides monthly forecasts, using BFO, and summaries in a timely manner.
- Participates in the preparation of analysis and reports on field service performance.
- Provides precise and timely information to Tender team to prepare sales quotations and proposals
- Monitors margin to be at or above country thresholds and uses DOA process to escalate opportunities below thresholds.
- Understand key account player mapping on end user, consultants, LEW and contractors.
- Knows where to be to create business opportunities, understand the importance of attending industry events and networking functions to follow assigned accounts needs.
Requirements
- Bachelor Degree in Engineering or equivalent with at least 3 years of technical sales experience in engineering solutions
- Ability to grasp engineering solutions and present it to a lay person
- Cold Calling, Social Selling skills, Persuading, convincing, influencing to promote SE offers
- Ability to build a sustainable and reliable relationship with the customer
- Develop go to market strategies and work closely with prescription team, country segment leaders and contractor team to increase sales hit rates.
- Energetic, outgoing, proactive and have attention to prospecting and networking
- Excellent verbal and written communication skills including C-level customers
- Knowledge of power system, secure power, industry systems will be advantageous
- Proficient in Microsoft Office suite and ERP/CRM related tools
- Ability to leverage technology for communications and managing own performance