About the role
AI summarisedNetwork Operations Centre Engineer at a global technology company, responsible for monitoring and responding to alerts across global datacenters, ensuring network health and stability. The role involves incident response, following standard procedures, and contributing to network performance improvements.
Aerospace & DefenseFull-timeGeneral
Key Responsibilities
- Actively engage in incident response: triage and remediation
- Follow standard operating procedures while recommending improvements based on experience and observations
- Serve as a point of escalation for critical customer issues
- Contribute to improving Imperva's global network performance and stability
- Build and maintain technical knowledge as you develop expertise
- Train and mentor new NOC engineers
- Assist on long-term projects and operational issues as needed
- Analyze operational data to produce reports and insights on network performance
- Demonstrate willingness to grow in knowledge and span of responsibility
Requirements
- Networking certification such as CCNA, JNCIA, or equivalent
- Background in Linux scripting is an advantage
- Working knowledge of internet routing (BGP)
- Excellent knowledge of TCP/IP fundamentals, HTTP/S, and DNS
- Basic knowledge of Linux and scripting languages
- Ability to collaborate effectively and meet deadlines in time-sensitive situations
- Ability to stay organized in a multitasking environment
- Ability to work independently with minimal supervision
- Experience with monitoring tools or systems (Zabbix, Grafana, ELK, Pingdom, etc.)