About the role
AI summarisedManager of Solutions Engineering for an iGaming and Web3 company, responsible for leading a pre-sales team, driving technical expertise, achieving sales targets, and fostering team culture and cross-team collaboration.
BusinessFull-time['Sales']
Key Responsibilities
- Cultivate cross SE team/office coordination, keep us all connected as one team
- Facilitate knowledge transfer between SE teams: Ensure the team learns from the great ideas of single team members
- Ensure mistakes are not repeated within the team
- Develop strong relationships outside of SE organization to aid in escalation of issues (product/support/engineering/special projects/marketing/legal/etc)
- Maintain strong communications with Account Executives and Customer Success leads
- Keep the pulse of the team: who is happy, productive, performing. Know each member's strengths and how they would each like to develop
- Exemplify and cultivate positive culture traits
- Provide support and confidence to team members
- Cultivate a very open communication environment. Criticism is welcome and appreciated
- Maintain culture of independence amongst team members while offering advice to team members on how to improve
Requirements
- Demonstrable experience in leading the team with technical expertise and drive the team to adapt and to evolve with new technologies
- Demonstrable experience in coaching, leadership skills and team management
- Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios
- Demonstrable experience in leading the team to achieve and deliver results such as PoC close win rate target and sales quota achievement target
- Minimum 5 years experience, as a Manager, in a pre-sales team and a good appreciation of the iGaming & Web3 market