About the role
AI summarisedAs a Mortgage Sales and Service Specialist, you will play a pivotal role in expanding the mortgage portfolio by identifying new business opportunities and providing exceptional service to existing clients. You will advise clients on optimal mortgage solutions and guide them through the application and approval process.
BankingOnsite
Key Responsibilities
- Identify and secure new business opportunities to expand the mortgage portfolio.
- Provide exceptional service to existing clients regarding their mortgage needs.
- Advise clients on the best mortgage solutions tailored to their individual requirements.
- Guide clients through the entire mortgage application and approval process.
Requirements
- University Degree or Diploma in any related field.
- Strong passion for customer service and possess empathy mindset Willing to take on Sales related role while multi-tasking on customer service role Good communication skills Problem solving skills Takes ownership of results Teamwork and collaboration Location: CBG-Deposits & Secured Lending Job: Customer Service Schedule: Regular Employee Status: Full time