Resmed

Senior Business Analyst

Resmed
MedTechSingapore, SingaporeFull-time1 months ago

About the role

AI summarised

ResMed is seeking a Senior Business Analyst to support a global digital transformation across APAC Distribution and Trade Operations. This techno-functional role bridges supply chain, technology, and business change, involving process discovery, solution validation, and stakeholder engagement. The analyst will work with Oracle Fusion ERP and collaborate with global teams to ensure regional requirements are met.

MedTechFull-timeGeneral

Key Responsibilities

  • Support workshops to capture current and target state across distribution, logistics, warehouse operations, and order fulfillment.
  • Document workflows using Visio, or similar tools with clear traceability from requirements to testing.
  • Create structured business requirements, use cases, and functional documentation aligned to global standards and APAC needs.
  • Use working knowledge of Oracle Fusion (or Oracle EBS) to extract data, review process flows, validate setups, and assess the impact of system changes on regional operations.
  • Conduct data-driven impact analysis using SQL, Excel, Tableau, or equivalent tools. Perform data validation and testing using Oracle queries, extracts, and reports to confirm accuracy and completeness.
  • Coordinate and support UAT planning, execution, defect tracking, and sign-offs.
  • Collaborate with global teams to refine requirements and ensure successful solution delivery.
  • Participate in global and regional program reviews, design sessions, and validation meetings.
  • Work closely with IT, GTS, supply chain operations, and distribution teams to ensure business needs are understood and delivered.
  • Support data validation and impact assessments. Prepare documentation for regional alignment, decision-making, and risk/issue tracking. Contribute to the development of reports, dashboards, and tools needed for transition and go-live readiness.

Requirements

  • Bachelor's degree in business, Supply Chain, IT, Engineering, or related field.
  • 5+ years' experience in Business Analysis, Digital Transformation, or Process Improvement roles.
  • Understanding of Distribution, Logistics, Fulfillment, or Trade Compliance operations. Familiarity with APAC regulatory and operational requirements.
  • Proven experience facilitating workshops and developing clear, structured documentation. Proficiency with workflow tools (Visio) and requirement tracking platforms.
  • Strong working knowledge of ERP systems, with the ability to extract and analyse data, run queries, validate transactions, and support operational analysis across order management, inventory, procurement, and distribution functions (Oracle E-Business Suite and Oracle Fusion ERP preferred).
  • Proven ability to interpret ERP process flows, master data structures, and transactional logs to support business analysis, issue diagnosis, and end-to-end process troubleshooting.
  • Comfortable navigating ERP platforms to support functional testing, review configurations and setups, validate business scenarios, and ensure system behaviour aligns with defined business processes.
  • Experience supporting UAT and process validation in complex or regulated environments.
  • Strong communication skills across cultures and stakeholder groups.
  • Prior experience with Oracle Fusion ERP or Oracle EBS.
  • Exposure to Jira, Confluence, Objective, Smartsheet, or other project tools.
  • Background in regulated industries (MedTech, Healthcare, Pharma).
  • Background in Supply Chain- Operations and Distribution.
  • Lean/Six Sigma or Business Analysis certifications a plus.