About the role
AI summarisedResMed is seeking a senior Technical Program Manager for a 2-year fixed-term contract to lead end-to-end execution of complex, cross-functional technology initiatives spanning Supply Chain, Quality, Operations, and Global Technology Solutions. The role involves hands-on program and project management, stakeholder engagement, and governance, with a focus on delivering large-scale technology solutions in a healthcare technology environment.
MedTechFull-timeGeneral
Key Responsibilities
- Lead end-to-end planning and execution of multi-year, multi-workstream technology programs/projects spanning the ResMed supply chain.
- Lead delivery of either major standalone initiatives or complex, multi-workstream programs, adapting governance, cadence, and depth of hands-on engagement to match regulatory risk, scale, and delivery criticality.
- Support development of an integrated GTS Supply Chain master plan including milestones, dependencies, and critical path.
- Drive disciplined management of scope, schedule, cost, risks, and issues with clear escalation paths.
- Ensure delivery readiness through structured checkpoints (design readiness, build readiness, cutover readiness).
- Lead delivery discussions in governance forums, steerco meetings, and executive reviews, bringing first-hand insight from active program execution and framing clear options, risks, and trade-offs for decision.
- Provide independent challenge and decision support on delivery trade-offs, sequencing, and investment choices.
- Coach and guide other project and program managers in Singapore & Malaysia, embedding delivery standards and expectations.
- Act as delivery continuity and escalation lead, representing the Director where required and ensuring momentum, decision quality, and alignment across initiatives during periods of change or absence.
- Drive disciplined, hands-on use of Jira, Confluence, and delivery dashboards to enable transparency, foresight, and predictable outcomes.
Requirements
- Bachelor's degree in Technology, Business, or related field.
- 10+ years' experience in technical project or program management in complex environments.
- Demonstrated experience delivering large-scale, complex technology solutions across multiple domains (enterprise applications, cloud, manufacturing systems), with end-to-end delivery responsibility from planning through to cutover and stabilization.
- Proven track record managing multi-vendor and systems-integrator-led programs, including coordination of internal teams and external partners to tight timelines and quality expectations.
- Strong capability in managing high levels of ambiguity and complexity, translating loosely defined strategic intent into executable plans with clear milestones, dependencies, and outcomes.
- Exceptional stakeholder engagement and influencing skills, with the ability to operate credibly with senior executives, site leadership, and functional leads.
- Demonstrated strength in executive-level communication, including the ability to articulate complex technical issues in clear, business-focused language, frame options, risks, and trade-offs to support timely decision-making, and challenge constructively while maintaining trust and alignment.
- Experience operating in a consulting or professional services environment, including delivery of fixed-price or outcome-based engagements, strong financial and commercial discipline (scope control, change management, margin awareness), and managing client expectations and contractually bound deliverables.
- Ability to balance strategic thinking with hands-on execution, stepping into detail when required while maintaining an enterprise and portfolio-level view.
- High emotional intelligence, resilience, and adaptability when working across cultures, time zones, and seniority levels.
- Strong experience with Jira, Confluence, and modern delivery toolsets.
- Strong working knowledge of Agile, Waterfall, and hybrid delivery models.
- Experience in supply chain, or multi-domain environments (preferred).
- PMP, SAFe, or equivalent certification (preferred).