About the role

AI summarised

The Staff Scientist - Field Applications (Bioprocessing) role is a senior, customer-facing position supporting upstream bioprocessing solutions across Southeast Asia. The individual will provide expert technical support, lead customer engagements, deliver training, and act as a technical authority on single-use bioprocessing equipment and workflows. They will collaborate with sales, product, quality, and manufacturing teams to drive customer success and contribute to product innovation.

Life SciencesOnsite

Key Responsibilities

Provide expert-level technical and applications support for single-use bioprocessing equipment and workflows to customers
Partner with sales and business development teams to support pre- and post-sales activities, driving customer success and revenue growth
Deliver technical seminars, webinars, product demonstrations, and customer training on upstream bioprocessing, single-use technologies, and automation control software
Serve as a technical authority on cell line development, media development services, process scale-up, workflow optimization, and custom design of single-use consumables
Lead on-site customer engagements, including GEMBA activities, to assess workflows, identify improvement opportunities, and resolve technical challenges
Support customer troubleshooting, quality investigations, and the development of test protocols for process validation in collaboration with quality and manufacturing teams
Act as the Voice of Customer, providing feedback on product performance, quality, and innovation to internal stakeholders
Serve as a subject matter expert for the existing product portfolio and support new product innovation (NPI) initiatives
Maintain awareness of industry trends, competitive technologies, and market developments through participation in conferences, trade shows, and industry events

Requirements

Advanced tertiary qualification (Master’s degree or higher) in Biotechnology, Biochemical Engineering, Chemical Engineering, Molecular Biology, or a related discipline
Minimum of 8 years of relevant upstream bioprocessing experience, gained within GMP manufacturing environments and/or MSAT or process development teams
Demonstrated ability to collaborate effectively across functions and serve as a key interface between customers, sales, product management, and quality organizations
Prior commercial or customer-facing experience is preferred
Ability to work independently in controlled laboratory and manufacturing environments, with the use of appropriate personal protective equipment (PPE) as required (e.g., safety glasses, gowning, gloves, lab coat, hearing protection)
Willingness to travel up to 40% within Southeast Asia (SEA)