About the role
AI summarisedLead and manage centre operations across various assets including Shops Space, Machine Space, and STL Space. This role involves ensuring high operational standards, managing maintenance, driving excellent user experience for co-working members, and supporting commercial growth targets.
TransportOnsite
Key Responsibilities
- Operationalize acquired assets (Shops Space, Machine Space, STL Space) according to the business plan.
- Ensure assets are well-maintained by promptly rectifying defects and maintenance issues to uphold quality standards.
- Support cost management in day-to-day operations and lead month-end closure for revenue and expense invoices.
- Manage operational workstreams by facilitating necessary processes with relevant stakeholders, including the landlord’s PMO team.
- Lead and prepare weekly/monthly Manager’s Reports for internal stakeholders.
- Serve as the main point of contact for tenant management, handling feedback and coordinating timely resolutions.
- Collaborate with the Sales Manager to maintain high occupancy rates and suggest improvements for user retention.
Requirements
- Diploma from a recognized institute or minimum 3 years of experience in commercial property operations, Customer Service, F&B, events, or hospitality sectors.
- Possess a clear business creation value and customer-centric mindset.
- Strong communication, organizational, and multitasking skills.
- Demonstrate core values including integrity, dependability, self-awareness, excellent work ethic, and empathy.
- Ability to effectively handle pressure and problem-solve complex issues.
- Keen eye for detail and ability to take initiative.