About the role
AI summarisedAs a Field Process Engineer, you will be a customer-focused expert providing premier lifecycle support for Lam's critical equipment. You will play a vital role in installations, training, and identifying design improvements by supporting customers on-site within their wafer fabrication process flow.
EquipmentOnsiteField Process Engineering
Key Responsibilities
- Work closely with Account team and customers to understand technology roadmaps, process flow, inflection points, requirements, and business challenges.
- Execute penetration and defense strategies alongside the Account team, coordinating with Global Product Group on product demonstrations.
- Perform startup of 'capacity add' Lam systems by matching results to existing systems and applications.
- Design and complete simple Design of Experiment (DOE) evaluations to characterize process windows for new installations or hardware modifications.
- Conduct experiments and tests, collecting and analyzing data to generate reports for internal and external distribution.
- Develop new processes for both new and existing customer applications.
- Maintain company-assigned equipment, including tool kits, diagnostic test equipment, and spare parts, in good working condition.
Requirements
- Bachelors of Science in Chemical or Material Science preferred
- Graduate eligible role
- Systematic and analytical mindset
- Good communication and interpersonal skills
- Ability to actively engage customers on technical solutions
- Willingness to work in a Fab environment and perform standby duties
- Must be able to wear personal protective clothing (air respirator, clean room garments, safety shoes)
- Willingness to support short-term overseas assignments