About the role
AI summarisedThis role manages the end-to-end order-to-cash lifecycle for engineered solutions within Rolls-Royce Power Systems. The Executive acts as a central coordinator across Sales, Finance, and Logistics to ensure accurate order execution, documentation compliance, and timely delivery.
AerospaceOnsiteCustomer Management
Key Responsibilities
- Manage end-to-end order execution (order-to-cash process) from sales handover through to delivery and invoicing readiness
- Create and maintain order documentation in the enterprise resource planning system and shared systems including Sales orders, Purchase requisitions, and serial tracking
- Execute orders in line with contractual terms, including scope, timeline, cost, and delivery requirements
- Coordinate closely with internal stakeholders (Sales, Sales Engineering, Finance, Aftersales, Logistics) and external parties (factories, suppliers, freight forwarders)
- Support payment processes including down payments, stage payments, Letters of Credit, and bank guarantees
- Manage shipping and delivery execution, including issuing shipping instructions and preparing documentation like bill of lading and packing lists
- Perform transactions in the enterprise resource planning system related to goods receipt, purchase orders, and dispatch documentation
- Verify supplier and freight invoices and ensure alignment with delivered scope
- Manage discrepancies and claims, including short shipments, missing parts, and documentation inconsistencies
Requirements
- Degree in Business Administration, Supply Chain Management, or a related discipline
- 3–5 years of relevant experience in order execution, order management, or coordination roles
- Proven hands-on experience managing end-to-end order-to-cash processes
- Strong working knowledge of an enterprise resource planning system (preferably SAP)
- Experience handling shipping documentation (e.g. bill of lading, export documentation)
- Working knowledge of international commercial terms (Incoterms) and their application in delivery and risk transfer
- Exposure to trade finance processes (e.g. Letters of Credit, bank guarantees, telegraphic transfers) is advantageous
- Experience in industrial, engineering, or engineered / capital equipment environments is preferred
- Experience supporting project-based or cross-border order delivery
- Strong coordination and stakeholder management skills across cross-functional teams
- High attention to detail with strong follow-through and ownership
- Ability to manage multiple orders, deadlines, and competing priorities
- Effective communication skills in a cross-cultural, regional environment
- Legal right to work in Singapore is required