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Lam Research

Global Hardware Asset Management Lead

Lam Research
Equipment EngineeringSG-Singapore (3301)OnsitePosted 1 week ago
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About the role

AI summarised

As the Global End User Hardware Asset Management Lead, you will establish and mature Lam’s global hardware asset management capability. This role is critical in ensuring employee devices and endpoint assets are accurately tracked, governed, and managed throughout their lifecycle, directly impacting financial accuracy, security posture, and operational efficiency across the enterprise.

EquipmentOnsiteInformation Systems

Key Responsibilities

  • Own and standardize Lam’s global hardware asset lifecycle, from planning and acquisition through deployment, reclamation, and retirement.
  • Define and govern global HAM policies, processes, controls, KPIs, and operating cadence.
  • Serve as the global functional authority for ServiceNow HAM Pro, ensuring it is the single source of truth for hardware asset data.
  • Lead global governance forums, performance reviews, audits, and remediation activities related to hardware assets.
  • Partner with Finance, Security, Procurement, and regional teams to ensure consistent adoption and compliance with global standards.
  • Define and govern HAM requirements for managed service providers and logistics partners.
  • Drive continuous improvement initiatives to reduce manual effort, eliminate recurring defects, and improve data quality and lifecycle control.
  • Provide lifecycle cost, inventory, and risk insights to support device strategy, refresh planning, and leadership decisions.

Requirements

  • Bachelor’s degree in Information Technology / Information Systems / Business / Operations or related discipline.
  • 8+ years of experience in Hardware Asset Management (HAM) or IT Asset Management (ITAM) within large or global enterprise environments (>15,000 end user computers).
  • Hands-on experience implementing or governing ServiceNow ITAM / HAM Pro.
  • Proven experience defining global processes, governance frameworks, and KPIs across regions and service providers.
  • Strong end-to-end understanding of hardware asset lifecycle management.
  • Experience operating in complex, global environments.
  • Ability to define standards and hold teams and partners accountable.
  • Strong analytical, communication, and stakeholder-management skills.