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Abbott

Oncologist Specialist APAC

Abbott
HealthcareSingaporeFull-time1 months ago
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About the role

AI summarised

This role is for an Oncology Specialist at Abbott Molecular, a leader in molecular diagnostics. The position involves providing deep technical expertise and strategic support to drive growth in the oncology market, acting as a liaison between field service teams and internal functions, and leading quality improvement initiatives. The role requires a bachelor's degree in a related field, FISH and cytogenetics experience, and 7-10 years of medical device service experience with at least 2 years in oncology.

HealthcareFull-timeGeneral

Key Responsibilities

  • Serve as the global technical expert for Oncology-related service issues, providing advanced troubleshooting and guidance to field service teams.
  • Collaborate with regional service leaders to identify and address market-specific needs and opportunities.
  • Act as the primary point of contact between the field and internal Quality, Regulatory, and Operations teams for Oncology-related matters.
  • Lead or support root cause investigations, CAPA development, and quality improvement initiatives related to Oncology products and services.
  • Develop and deliver technical training, documentation, and best practices to enhance field service capabilities.
  • Monitor and analyze service performance metrics to identify trends, risks, and areas for improvement.
  • Participate in cross-functional projects aimed at product lifecycle support, new product introductions, and service innovation.
  • Represent the service function in global Oncology strategy discussions and planning sessions.
  • Ensure compliance with all relevant regulatory and quality standards in service operations.

Requirements

  • Bachelor's degree in biomedical engineering, Life Sciences, or a related technical field; advanced degree preferred.
  • FISH and Cytogenetics experience required.
  • CG(ASCP) certification preferred.
  • Minimum of 7-10 years of experience in medical device service, technical support, or field engineering, with at least 2 years focused on Oncology-related technologies or markets.
  • Proven experience working in a global or regional customer facing role, ideally within a matrixed organization.
  • Strong understanding of quality systems, regulatory requirements (e.g., FDA, ISO 13485), and CAPA processes.
  • Demonstrated ability to lead cross-functional initiatives and collaborate effectively with internal stakeholders (e.g., Quality, Regulatory, Operations, R&D).
  • Experience in training development and delivery for technical audiences.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to manage multiple priorities in a fast-paced, global environment.
  • Willingness to travel internationally as needed (up to 25%).