Maersk

Business System Support Executive (Shipping)

Maersk
BusinessSingapore, Singapore, 408533Full-time3 weeks ago

About the role

AI summarised

This role is a Business System Support Executive at Maersk, a global logistics leader. The position focuses on supporting stowage community systems, managing vessel data and profiles, resolving system issues, and driving continuous improvement. It requires a degree in Engineering or Naval Architecture, with stowage planning experience and data tool skills advantageous.

BusinessFull-timeSeafarers

Key Responsibilities

  • Coordinate and collaborate with Maersk stowage entities and external vendors to ensure vessel profiles and onboard stability programs are delivered timely and of good quality as required.
  • Collaborate with internal stakeholders to keep vessel configuration details updated (e.g., slots, reefers, pigtails) to optimize capacity.
  • Maintain and update vessel information in the database to ensure accuracy and completeness.
  • Support the development, testing, deployment, and improvement of stowage-related systems and tools.
  • Identify and follow up on system issues (technical defects or user challenges) to ensure smooth operations.
  • Troubleshoot basic system queries (installation, usage, setup) and support preventive measures to avoid recurring issues.
  • Participate in process and system improvement initiatives to enhance efficiency and user experience.

Requirements

  • Degree in Engineering, Naval Engineering, or Naval Architecture.
  • Stowage planning experience would be an advantage.
  • Exposure to data tools (e.g., Power BI, VBA, Power Automate) or basic programming is advantageous.
  • Strong problem-solving and organisational skills in a fast-paced environment.
  • Good communication skills with ability to translate technical concepts to operations.
  • Detail-oriented, proactive, and customer-focused.
  • Recent graduates are welcome to apply.
  • This role is open for local employment only.