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Micron Technology

Intern - Enterprise SSD Customer Support Engineering

Micron Technology
Integrated Device ManufacturingSingapore, SingaporeOnsitePosted 5 days ago
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About the role

AI summarised

Join Micron Technology as an Intern in Enterprise SSD Customer Support Engineering, contributing to cutting-edge memory and storage solutions. This role involves developing AI-enhanced support tools, building strong customer relationships, and providing technical assistance through the product lifecycle.

IDMOnsiteSTPG

Key Responsibilities

  • Develop AI-enhanced tools that streamline CSE workflows and improve issue resolution efficiency.
  • Contribute to failure analysis (FA) for returned materials during high-volume manufacturing (HVM) stages.
  • Support customer issue management, driving technical problems to closure through analysis, collaboration, and clear communication.

Requirements

  • Currently pursuing a Bachelor’s degree in Electronic Engineering or Computer Engineering.
  • Proficiency in C-based programming and Python.
  • Excellent knowledge of system storage and platform ingredients (CPU, Memory, drivers, OS, firmware).
  • Strong analytical, problem-solving, and project management skills.
  • Effective oral and written communication skills.
  • Ability to work independently in a fast-paced environment and adapt to change.