Cloudflare

Senior Manager, Partner Services APJC

Cloudflare
BusinessSingaporeFull-time1 weeks ago

About the role

AI summarised

Senior Manager leading partner services for the APJC region at a global technology company. Responsible for driving partner strategy, operational excellence, and revenue growth through channel partnerships.

BusinessFull-time['Sales']

Key Responsibilities

  • Develop and execute the partner services strategy for the APJC region to drive revenue growth and partner satisfaction.
  • Lead a team of partner managers to deliver exceptional partner experiences and achieve business objectives.
  • Establish and maintain strong relationships with key partners, understanding their business needs and aligning them with company goals.
  • Collaborate with cross-functional teams including sales, marketing, and product to ensure seamless partner engagement.
  • Monitor and analyze partner performance metrics, identifying areas for improvement and implementing corrective actions.
  • Manage partner contracts, negotiations, and compliance with company policies and regional regulations.
  • Drive operational excellence in partner onboarding, training, and support processes.
  • Represent the company at partner events and industry conferences to strengthen brand presence and partnerships.

Requirements

  • 10+ years of experience in partner management, channel sales, or related roles in the technology industry.
  • Proven track record of leading and developing high-performing teams.
  • Strong strategic thinking and business acumen with the ability to drive results in a complex environment.
  • Excellent communication, negotiation, and interpersonal skills.
  • Deep understanding of the APJC market and partner ecosystem.
  • Ability to travel up to 30% within the region.
  • Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
  • Experience with CRM tools and partner management platforms.
  • Fluency in English; additional Asian language skills are a plus.