About the role
AI summarisedAs a Field Process Engineer, you will serve as a customer-focused expert on Lam's equipment, providing premier lifecycle support to customers. This role involves on-site presence at customer fabrication facilities to drive performance, troubleshoot integration challenges, and identify opportunities for process improvements.
EquipmentOnsiteField Process Engineering
Key Responsibilities
- Collaborate with Account teams and customers to understand technology roadmaps, process flows, and business challenges.
- Execute penetration and defense strategies alongside Account teams, coordinating product demonstrations with the Global Product Group.
- Perform startup of 'capacity add' Lam systems by matching results to existing customer applications.
- Design and execute simple Design of Experiment (DOE) evaluations to characterize process windows for new installations or hardware modifications.
- Conduct experiments, collect and analyze data, and generate detailed reports for internal and external distribution.
- Develop new processes tailored to both new and existing customer applications.
- Serve as a professional company representative, keeping customers informed about product lines and potential needs.
Requirements
- Master of Science in Chemistry, Physics, Material Science, or a related field; OR Bachelor of Science with 3+ years of relevant work experience.
- Must be a graduate eligible candidate.
- Possess a systematic and analytical mindset.
- Demonstrate strong communication and interpersonal skills.
- Ability to engage customers on complex technical solutions.
- Willingness and ability to work in a Fab environment and perform standby duties.
- Must be able to wear required personal protective clothing (air respirator, clean room garments, safety shoes).
- Willingness to support short-term overseas assignments.