About the role
AI summarisedSenior Microsoft FastTrack Architect role at Microsoft's FastTrack team, focused on driving customer adoption of Microsoft 365 Copilot and E5 Security solutions. The architect engages with complex customers to understand their needs, design deployment plans, and provide technical leadership, working alongside engineering, sales, and support teams.
BusinessFull-time
Key Responsibilities
- Proven ability to engage clients, understand their needs, and map them into M365 Copilot and M365 E5 products and drive intent, technical deployment and adoption.
- Understand the customer segment, apply competitive analysis and market insights, that drive key business outcomes.
- Strong presentation, demonstration, and communication skills.
- Deliver business value through direct CXO-level interactions.
- Comfortable and experienced in pre-sales, project envisioning, planning, development, deployment, and management.
- Proven track record of change management and stakeholder and escalation management.
- Prepare for, attend, and present customer details in regional Customer Review Meetings.
- Experience with technical enablement and adoption using Microsoft 365 products, covering both Copilot and E5 Security.
- Awareness of compete products.
- Experience with Security, Governance best practices.
- Experience with cloud and hybrid, or on premises infrastructures, architecture designs, industry standards, and/or technology management.
Requirements
- Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 4+ years experience in technical program/product management, coding, software development/delivery work OR equivalent experience.
- 3+ years of customer-facing experience.
- Hands-on experience in M365 product platform (Copilot, Modern Work, Security & Compliance), technical enablement, solution design, product demonstration and proof of concept, deployment and adoption.
- Certification in relevant AI, Security technologies or disciplines.