About the role

AI summarised

The Training and ILS Manager at Thales Airspace Mobility Solutions in Singapore manages integrated logistics support and training activities for air traffic management systems. Responsibilities include leading ILS/training work packages, developing technical documentation, designing customer training, and ensuring on-time delivery. The role requires strong systems engineering skills, ILS experience, and the ability to work in an international project environment.

Aerospace & DefenseFull-timeGeneral

Key Responsibilities

Manage the ILS/training Workpackage and fulfill all logistical commitments (cost, budget, deadlines, performance, quality), with reporting functionally to the AMS Project Manager
Provide supplies and logistical services: documentation, training, list of tools and test equipment, list of spare parts, etc.
Evaluate changes in the scenario
Carry out logistics studies and analyses (maintenance concept, reliability, availability, logistics tree, etc.)
Write updates to technical user documentation (DTU) or maintenance documentation
Design and develop trainings dedicated to our customers (means preparation/validation; training materials creation/update/validation)
Lead (hierarchically or functionally) and develop teams dedicated to customer trainings
Organize Customer trainings
Guarantee the preparation and the correct delivery of training activities on our Customer SoS to meet AMS commitments (quality, On-Time Delivery, costs), customer satisfaction, and operational performance
Improve continuously the competitiveness and the added value of the ILS/training activities
Manage the stakeholder part of the ILS/training activities delivery
The responsibility of the ILS/Training Manager includes utilizing people, process, and tools from across ILS, Engineering, and Service Management disciplines distributed worldwide to plan and implement support services and the implementation of design change. The role will engage stakeholders internally and externally with particular emphasis on frequent and regular engagement with technical peers, managers, and customers.

Requirements

Strong skills in systems engineering, applied in demanding technical environments (5 to 10 years of experience)
Excellent negotiation skills, both internally and with customers, combined with an educational approach to facilitate understanding of the issues at stake
Proven experience in managing ILS or support-related activities
Ability to work closely with project teams and various ILS/Training teams to ensure consistency of deliverables in an international context
Strong skills in interpreting, producing, and tracking technical documentation
Working as part of a team in complex, technology-based projects
Knowledge of ATM concepts and ATC systems
Training design and development via technology-based training solutions
Highly autonomous and resourceful
Excellent interpersonal skills and customer focus, promoting long-term partnerships
Reliable with good work ethic, confident and decisive
Able to adjust to new information, changing conditions, or unexpected obstacles, ensuring training remains relevant and effective