About the role
AI summarisedThe Service Engineer provides installation, preventive maintenance, and troubleshooting for diagnostic instruments across Singapore customer sites, ensuring high system uptime and customer satisfaction.
BiopharmaOnsite
Key Responsibilities
- Perform installation, preventive maintenance, and troubleshooting of diagnostic instruments
- Diagnose and resolve technical issues efficiently to minimise system downtime
- Provide timely, professional, and customer-focused field service support
- Work closely with healthcare professionals to ensure high system uptime and reliability
- Deliver high-quality after‑sales service and proactively identify opportunities to improve customer satisfaction
Requirements
- Diploma or higher in Electronics, Mechatronics, or related field
- At least 2 years of experience in field service / technical support
- Experience with clinical or laboratory instruments
- Strong analytical and problem‑solving skills with the ability to troubleshoot independently in the field
- Good communication skills and a customer‑centric mindset
- Valid Class 3 driving license and willingness to travel within Singapore