About the role
AI summarisedAI Adoption & Change Navigator role at Micron Technology in Singapore, Singapore.
IDMOnsiteIT
Key Responsibilities
- Deliver on-site or time-zone-aligned assistance to global teams throughout and following AI tool implementation.
- Conduct office hours or clinics during regional work periods to ensure prompt support across locations.
- Modify training materials and guidance for cultural relevance, collaborating with the central training team to localize examples and use cases.
- Offer region-specific coaching and training to leaders and teams, identifying local champions for AI adoption.
- Obtain input from international users regarding region-specific challenges (e.g., network access, compliance, language barriers) and advocate for necessary adjustments.
Requirements
- Minimum three years of experience in customer success, user support, change management, or related fields.
- Proven involvement in international or multicultural environments.
- Demonstrated patience, trust-building, and empathy for effective collaboration with diverse teams regarding AI adoption.