About the role

AI summarised

The Planner role at RF360 Singapore focuses on managing supply chain and production planning activities by analyzing demand signals, coordinating with sales and product management teams, and ensuring timely material flow through the manufacturing cycle. The position involves monitoring schedules, managing customer demands, resolving supply issues, and maintaining optimal inventory levels to prevent obsolescence. The planner also handles customer returns, credit/debit issues, and generates internal reports while supporting career development and succession planning.

FablessOnsiteSupply Chain Management

Key Responsibilities

Liaise with Sales offices on daily shipments for customers
Ensure Sales offices are placing order entries in system timely
Liaise with PM & Sales on key customers’ ramp up plan for new filters release & depletion for end of life projects
Stay up-to date with delivery schedules and changes in customers’ demands
Represent factory on issues of rescheduling from PM & Sales, negotiate and not comply blindly
Liaise with PM on monthly sales forecast and projections
Conduct customer visits with Sales / PM to understand customer requirements
Liaise with PM & Sales to ensure correct types are built on stock and manage stock ageing to avoid slow moving and obsolescence
Manage customers’ returns, credit & debit issues to ensure clean status of stock in factory
Ensure orders received are in line with bucket split allocated in SAP
Mitigate differences with PM & Sales from factory’s perspective when demand exceeds capacity
Proactively set up review meetings with reporting manager to ensure career development plan is aligned

Requirements

Bachelor's degree in Business Operations, Industrial Engineering, Supply Chain, or related field
Diploma or Degree in Logistics or Supply Chain Management
5 years’ experience in Key Account Service, Customer Service (Fulfillment / Logistic) in Electronics sector
Understanding of manufacturing and supply chain processes and procedures (e.g., demand metrics, supply levels, customer pushout)
Ability to analyze, report, and resolve supply planning activities
Experience monitoring schedule and scope of product(s)
Proficiency in using Demand Statement and other reports to plan, schedule, and monitor material movement
Knowledge of SAP for order validation and bucket split allocation
Soft and hard skills including attending related courses for development
Negotiation skills for rescheduling discussions with PM and Sales
Customer engagement skills for visits and requirement gathering
Forecasting and projection analysis capabilities
Inventory management skills to manage stock ageing and obsolescence
Experience managing customer returns, credit, and debit issues