About the role

AI summarised

The Client Account HR (CAHRL) role at Accenture partners with large, complex client accounts to drive people strategy and employee experience. The role involves talent strategy, planning, engagement, inclusion, performance achievement, and leadership development, acting as a trusted advisor to account leadership.

BusinessFull-timeAccount Management

Key Responsibilities

Partner with account leadership on the creation of the talent strategy for the account including the approach for talent development and continuous learning
Ensure a focus on pyramid refresh, role rotation and succession planning linked to the account talent strategy
Lead the account approach for how to have engaged people and teams including engagement survey adoption, engagement action planning, recognition, wellbeing programs and integration of strengths
Ensure there is a focus on creating inclusive and diverse teams and partner with local and account based I&D teams on key programs
Elevate the importance of 'every day' performance achievement behaviors including a focus on priority setting and feedback, and lead the client account input experience
Establish leadership development experiences for the account and serve as a coach for the leadership team

Requirements

Minimum 9–13 years of progressive experience in Human Resources, Talent Strategy, or related roles, with demonstrated experience partnering with senior business leaders in complex, matrixed organizations
Strong analytical and problem-solving capabilities with the ability to navigate complexity and ambiguity, translating challenges into clear, actionable people strategies
Proven ability to build trusted partnerships and influence senior leaders, collaborating effectively across business, HR, and cross-functional teams
Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and drive alignment across diverse stakeholders
Strong organizational and project management capabilities with the ability to manage multiple priorities, operate under pressure, and deliver outcomes in fast-paced environments
Ability to assess current processes, identify improvement opportunities, and implement solutions that enhance efficiency, scalability, and operational effectiveness
Ability to translate enterprise and account-level people strategies into practical initiatives that support talent growth, engagement, and business outcomes
Strong collaboration and teaming
Confidence in driving processes end to end
Agility to adapt to changing environment
Comfort with uncertainty and fluidity