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Jobfoundry
Thales

Sales Engineer - Identity and Access Management

Thales
Aerospace & DefenseSingaporeOnsitePosted 4 weeks ago
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About the role

AI summarised

Technical sales role focused on identity and access management solutions across ASEAN. Responsible for pre-sales support, solution design, partner enablement, and customer satisfaction for Thales cybersecurity and digital identity products including FIDO keys, IAM/CIAM platforms, and fraud detection systems.

Aerospace & DefenseOnsite

Key Responsibilities

  • Assist sales team to identify, qualify and quantify all opportunities within your assigned region and articulate the technical value proposition
  • Pre-sales technical support, conducting product demonstrations, developing proof-of-concepts (POCs), responding to RFPs/RFIs, and designing tailored solutions
  • Provide field support on critical post-sales support issues to achieve unsurpassed customer satisfaction
  • Work with sales team to develop and enhance customer and partner relationships
  • Create and deliver accurate and technically correct sales presentations and proposals both directly to end users and partners
  • Involve in communication with customers and partners on product changes, product upgrades and product innovations
  • Provides feedback and marketing intelligence to sales team and product marketing team to ensure company’s products remain competitive in the market
  • Participate and represent Thales CPL at appropriate user conferences and trade shows
  • Provides weekly reports on SE activities and other duties assigned

Requirements

  • University degree in Management Information System, Computing or similar subject
  • Minimum 5 years of technical experience in IT industry with at least 2 years in a customer facing role
  • Ability to develop and enhance customer/partner relationships
  • Consultative selling skill, capable of discovering customer pains and proposing solutions
  • Good presentation skill, capable to articulate technical proposals to decision makers at both technical and business levels (from IT administrator to CISO)
  • Capable of working independently under sales objectives assigned by regional sales director
  • Good interpersonal skills, self-motivated and a good team player
  • Willing to take challenging work
  • Comfortable with travelling 35% of the time within Asia
  • Knowledge of solution integration and application development, although programming will not necessarily be part of the duty
  • Understanding of authentication and authorization concepts
  • Experience with MFA, IGA, IAM, CIAM and PAM solutions
  • Experience with CIAM and API-based design/deployment
  • Experience with SAML, SCIM, OAuth, OpenID, as well as general networking technologies including HTTP/S, SSL/TLS, TCP/IP, RADIUS, Firewall, Proxy...etc
  • Knowledge on Microsoft AD on-premises, Azure AD, LDAP, Single sign on (SSO), Federated Identities and database technologies
  • Experience with and certificate-based authentication, Cryptographic APIs like PKCS#11, MS CAPI/CNG
  • Experience with one or more major cloud providers (Google Cloud, Azure, AWS)
  • Deployment of web servers, application servers and database servers as well as experience in Windows and Linux operating systems