About the role
AI summarisedSenior Finance Manager overseeing customer care finance operations, responsible for financial planning, analysis, and reporting to support customer service strategies.
Consumer ElectronicsFull-timeFinance Generalist
Key Responsibilities
- Lead financial planning and analysis for the customer care division
- Develop and monitor budgets, forecasts, and financial models
- Analyze customer care costs and identify opportunities for efficiency
- Prepare financial reports and presentations for senior management
- Collaborate with customer care leadership to drive financial performance
- Ensure compliance with financial policies and procedures
- Support strategic initiatives with financial insights and recommendations
Requirements
- Bachelor's degree in Finance, Accounting, or related field
- Minimum 8 years of progressive finance experience
- Strong analytical and problem-solving skills
- Proficiency in financial modeling and Excel
- Experience with ERP systems (e.g., SAP, Oracle)
- Excellent communication and presentation skills
- Ability to work cross-functionally and influence stakeholders
- CPA, CMA, or MBA preferred