About the role
AI summarisedThis is a 12-month contract role for a Business System and Process Manager in Logistics at Apple, part of the Pacific Operations Business Process Re-engineering team. The role involves leading cross-functional projects to transform Apple's logistics operations in the Asia Pacific region, focusing on optimization, automation, and generative AI. The ideal candidate has 5+ years of experience in business process management and system implementation within a distribution center or supply chain environment.
TechnologyFull-timeOperations and Supply Chain
Key Responsibilities
- Lead projects that transform Apple's Logistics operations in the rapidly growing Asia Pacific region (Greater China, North East Asia, South East Asia, Australia & New Zealand).
- Drive a diverse range of cross-functional programs supporting strategic transformation focused on optimization, automation, and the application of generative AI across site, network, and processes.
- Manage complex and strategic projects related to supply chain enablement, system implementations, or process re-engineering.
- Collaborate across all levels of the organization to influence and drive change.
- Apply process improvement methodologies (e.g., Lean, Six Sigma, Kaizen) to optimize operations.
- Work independently and manage multiple priorities in a fast-paced environment.
Requirements
- 5+ years of progressive experience in business process management, system implementation, specifically within a distribution center or supply chain environment.
- Demonstrated experience leading cross-functional teams and successfully managing complex and strategic projects related to supply chain enablement, system implementations, or process re-engineering.
- Strong understanding of process improvement methodologies (e.g., Lean, Six Sigma, Kaizen) and experience with structured project management approaches.
- Familiarity with CRM, ERP, and other enterprise systems.
- Proven ability to influence and collaborate across all levels of the organization thanks to excellent communication, interpersonal, and presentation skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Degree or equivalent experience in Business Administration, Supply Chain, Industrial Engineering, or a related field.
- Expertise in implementing and integrating DC automation technologies, including WMS and robotics (preferred).
- Proven experience in consulting within the tech industry, or direct experience in implementing and integrating DC automation technologies, including WMS and robotics (preferred).
- Strong working knowledge of Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Enterprise Resource Planning (ERP) systems (preferred).
- Demonstrated ability to thrive in a matrixed, global organization, collaborating effectively across diverse teams and cultures (preferred).
- Hands-on experience with solutioning in either SAP or web technologies (preferred).
- Lean Six Sigma certification preferred.