Apple

Business System and Process Manager (Logistics), 12 months contract

Apple
TechnologySingaporeFull-time7 months ago

About the role

AI summarised

This is a 12-month contract role for a Business System and Process Manager in Logistics at Apple, part of the Pacific Operations Business Process Re-engineering team. The role involves leading cross-functional projects to transform Apple's logistics operations in the Asia Pacific region, focusing on optimization, automation, and generative AI. The ideal candidate has 5+ years of experience in business process management and system implementation within a distribution center or supply chain environment.

TechnologyFull-timeOperations and Supply Chain

Key Responsibilities

  • Lead projects that transform Apple's Logistics operations in the rapidly growing Asia Pacific region (Greater China, North East Asia, South East Asia, Australia & New Zealand).
  • Drive a diverse range of cross-functional programs supporting strategic transformation focused on optimization, automation, and the application of generative AI across site, network, and processes.
  • Manage complex and strategic projects related to supply chain enablement, system implementations, or process re-engineering.
  • Collaborate across all levels of the organization to influence and drive change.
  • Apply process improvement methodologies (e.g., Lean, Six Sigma, Kaizen) to optimize operations.
  • Work independently and manage multiple priorities in a fast-paced environment.

Requirements

  • 5+ years of progressive experience in business process management, system implementation, specifically within a distribution center or supply chain environment.
  • Demonstrated experience leading cross-functional teams and successfully managing complex and strategic projects related to supply chain enablement, system implementations, or process re-engineering.
  • Strong understanding of process improvement methodologies (e.g., Lean, Six Sigma, Kaizen) and experience with structured project management approaches.
  • Familiarity with CRM, ERP, and other enterprise systems.
  • Proven ability to influence and collaborate across all levels of the organization thanks to excellent communication, interpersonal, and presentation skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Degree or equivalent experience in Business Administration, Supply Chain, Industrial Engineering, or a related field.
  • Expertise in implementing and integrating DC automation technologies, including WMS and robotics (preferred).
  • Proven experience in consulting within the tech industry, or direct experience in implementing and integrating DC automation technologies, including WMS and robotics (preferred).
  • Strong working knowledge of Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Enterprise Resource Planning (ERP) systems (preferred).
  • Demonstrated ability to thrive in a matrixed, global organization, collaborating effectively across diverse teams and cultures (preferred).
  • Hands-on experience with solutioning in either SAP or web technologies (preferred).
  • Lean Six Sigma certification preferred.