About the role

AI summarised

Director Account Lead APAC - Transaction Management at Knight Frank, a global real estate consultancy. This senior role involves managing a key client account across the Asia-Pacific region, developing account strategy, leading a team, and overseeing transaction management to drive client retention and business growth.

BusinessFull-timeGeneral

Key Responsibilities

Own the overall account strategy and serve as the primary client relationship lead
Lead and manage a team to deliver best-in-class service
Oversee account financials, including P&L management
Lead Quarterly Business Reviews (QBRs), Client Relationship Management (CRM) initiatives, and reporting (internal and external)
Develop and implement real estate strategies aligned with the client's long-term business goals
Initiate and scope projects, prioritize assignments, and ensure timely delivery in line with client commitments
Coordinate field broker selection, subject matter experts, and business partners, facilitating client approvals where required
Prepare and review analyses, including market comparable, RFPs, proposal comparisons, letters of intent, and brokers' opinions of value
Lead transaction strategies, including commercial negotiations, lease tracking, financial/non-financial comparisons, and coordination with legal teams when necessary
Monitor critical lease dates and ensure proactive transaction management across the portfolio
Partner with local brokers to ensure delivery standards are met consistently
Drive collaboration across service lines, including Analytics, Workplace Strategy, and other contracted services

Requirements

Bachelor's degree in Real Estate, Finance, Economics, Business Administration, or a related discipline
Minimum 8 years' of experience in portfolio management, transaction management, or investment strategy, with significant exposure to the APAC region
Demonstrated success in managing complex accounts and leading high-performing teams
Extensive client relationship management experience at a senior level
Exceptional communication, influencing, and presentation skills
Strong analytical and problem-solving abilities
Proven commercial acumen, including account P&L management
Strategic thinker with the ability to prioritize and execute effectively under pressure
Multilingual fluency in an APAC language is highly desirable