Amazon

DCEO Engineer, Data Center Engineering Operations

Amazon
BusinessSG, SingaporeFull-time2 months ago

About the role

AI summarised

AWS is seeking a Data Center Engineering Operations (DCEO) Engineer to manage the critical infrastructure of its data centers. The role involves overseeing electrical, mechanical, and fire/life safety equipment, managing vendors, and ensuring operational excellence. The engineer will act as a primary point of contact, handle planned and unplanned site works, and drive projects to improve capacity, efficiency, and sustainability.

BusinessFull-time

Key Responsibilities

  • Act as the site primary point of contact for internal and external stakeholders involving communication and relationship management.
  • Meet daily hours of operations, on call requirements and response during rotations.
  • Manage minor and major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA's as required.
  • Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
  • Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
  • Generate change management requests & incident management tickets for DCEO activities.
  • Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
  • Establish documentation relevant to technical support of business & facility operations.
  • Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
  • Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA).
  • Perform rack installs, rack decommissioning, and facility management.
  • Provide operational readings and key performance indicators to make sure uptime is maintained.

Requirements

  • 4+ years of relevant work in a data center or other critical environment experience.
  • Work flexible shifts including night shifts/weekends.
  • Min. Diploma or Bachelor's Degree in Electrical or Mechanical Engineering.
  • Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units.