About the role

AI summarised

The Service Engineer at Rolls-Royce provides field and workshop service support for mtu engines and associated systems, including installation, commissioning, maintenance, troubleshooting, and repair. The role requires a diploma or degree in mechanical or marine engineering, 2-3 years of hands-on experience in the diesel engine or generator industry, and willingness to travel locally and regionally.

AerospaceFull-timeField Services

Key Responsibilities

Perform installation, commissioning, routine maintenance, troubleshooting, and repair or overhaul of mtu engines and associated equipment at customer locations or in the workshop.
Manage field service jobs in accordance with approved work orders, technical manuals, and company procedures, ensuring quality standards and customer satisfaction are met.
Diagnose and resolve mechanical or system-related issues efficiently using logical and analytical problem-solving skills.
Conduct system acceptance tests with customers or their representatives, including performance verification and completion of required documentation.
Prepare and submit timely and accurate technical service reports, investigation summaries, corrective action reports, travel reports, and job completion documentation.
Ensure all service activities comply with workplace safety and health regulations, including company WSH policies and site-specific safety requirements.
Maintain a high standard of professionalism while representing the mtu and Rolls-Royce brand during customer engagements.
Support continuous improvement initiatives by providing feedback on service processes, technical issues, and field observations.
Carry out additional service or operational tasks as assigned by the Manager or Department Head.

Requirements

Diploma or Degree in Mechanical Engineering, Marine Engineering, or a related technical discipline.
Minimum 2 to 3 years of hands-on experience in the diesel engine or generator industry.
Proven experience in servicing, troubleshooting, commissioning, and project execution activities.
Strong mechanical aptitude with the ability to diagnose complex technical issues.
Ability to read and interpret technical drawings, schematics, and service manuals.
Good interpersonal and communication skills, with the ability to engage professionally with customers and internal stakeholders.
Able to work independently with minimal supervision while contributing effectively as part of a team.
Willingness to travel locally and regionally as required.
Comfortable working in field conditions and responding to service calls at short notice.
Prior experience with mtu engines and systems.
Exposure to marine or power generation applications.
Experience conducting customer acceptance testing and performance verification.
Familiarity with service documentation standards and reporting requirements.