About the role
AI summarisedSenior Customer Solutions Manager at AWS Singapore, leading complex cloud migration programs from strategy to execution. Acts as a trusted advisor to customers, driving transformation across technical, operational, organizational, and educational dimensions while collaborating with cross-functional teams.
BusinessFull-time
Key Responsibilities
- Lead cloud transformation programs across technical, operational, organizational, and educational initiatives spanning IT teams and business units
- Act as the single-threaded leader for Migrations and Strategic Initiative
- Maintain comprehensive knowledge of existing and emerging cloud computing technologies to identify customer opportunities
- Accelerate customer adoption through education and enablement
- Collaborate with customers to identify and prioritize strategic initiatives
- Contribute to the evolution of the Customer Solutions Management function by defining and implementing new processes, methodologies, and tools
- Manage time effectively while coordinating Customer, AWS, and Partner teams to accelerate the customer's cloud journey
- Serve as a thought leader by sharing best practices across Amazon organizations, mentoring junior CSMs, and influencing industry trends
Requirements
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar