VP/AVP, Team Lead - Structured Trade Operations, Institutional Banking Group Operations (IBGO), Group COO

Key Responsibilities

• Manage daily Trade Finance transactions authorization and or provide second level check (Import/Export/SBLC issuance)
• Oversee day-to-day operations, analyze Department processes to improve quality, productivity and efficiency
• Execute strategic planning on team resources for optimal and operational efficiency
• Establish duty rosters for processors and authorizers, allocate and distribution Ready-to-process transactions to respective processors at beginning of day
• Monitor and perform controls on entries reconciliation, investigation and follow-up on ad-hoc matters
• Responsible for identifying and making right decisions to resolve operational issues and ensure timely escalation to Section Head of STO and HOD
• Assist Section Head of STO in ad-hoc projects and ensuring that the assigned tasks are completed within stipulated time frame
• Participate in assigned UAT and LV for system enhancement and implementation
• Implement effective operational processes and procedures
• Provide guidance and training to staff to ensure Department SOP, Bank's policies and guidelines are strictly adhered to
• Lead and motivate team to achieve the Goals (KPI) that have been set