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Apple

SAP Enterprise Application Optimization Specialist, IS&T

Apple
TechnologySingaporeOnsitePosted 4 months ago
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About the role

AI summarised

The SAP Enterprise Application Optimization Specialist supports critical SAP systems, focusing on Sales Order-to-Revenue processes and related retail and sales domains. The role involves resolving business-impacting issues, managing incident tickets, handling production escalations, and ensuring timely remediation across global teams. Success requires strong functional SAP SD expertise, technical integration skills, and the ability to collaborate effectively with business and technical stakeholders.

TechnologyOnsite

Key Responsibilities

  • Tackle operational issues within SAP systems, primarily in the Sales Order-to-Revenue business processes
  • Work across Retail, Digital Stores, and Sales Channels domains
  • Understand the underlying Order-to-Revenue data models
  • Work closely across regions with business and technical teams in multiple locations and time zones
  • Ensure timely remediation of system issues
  • Support all aspects of system support for SAP applications
  • Collaborate with stakeholders in cross-functional environments

Requirements

  • Bachelor's Degree from accredited university in Computer Science/Information Technology or a related field
  • Retail and Sales Domain experience
  • At least 5 years of functional working experience in SAP SD
  • Hands-on experience with SAP BRF+
  • Hands-on experience with SAP IS-Retail
  • Hands-on experience with SAP Hybris/Commerce
  • Hands-on experience with FSCM
  • Hands-on experience with API-based integrations
  • Hands-on experience with Worksoft automated testing
  • Independent and self-driven individual
  • Strong understanding of end-to-end enterprise processes, including order management, payment processing, logistics
  • Critical problem solver backed up with quantitative aptitude
  • Excellent communication and interpersonal skills
  • Proven ability to work in cross functional environment collaborating with stakeholders
  • Demonstrates creativity, innovation and proactive approach to challenge conventional norms
  • Experience working with SAP ECC, S/4HANA, S/4 Hana Cloud BTP, SAP Rise or AI-driven integration frameworks
  • Prompt engineering is an advantage
  • Debugging experience in ABAP