Jobfoundry
Jobfoundry
SMRT

Senior / Executive, Property Management Office

SMRT
Public Transport & Rail OperationsSingapore, SGFull-time3 weeks ago
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About the role

AI summarised

Senior/Executive responsible for property management of SMRT/BUS/BPLRT commercial spaces, including tenant management, maintenance oversight, fit-out coordination, and sustainability initiatives. Requires a degree in Building/Facilities Management/Engineering with 3-5 years experience.

TransportFull-timeGeneral

Key Responsibilities

  • Lead the team in addressing tenant maintenance and technical requests promptly.
  • Resolve tenant disputes and escalate to senior management as needed.
  • Recommend measures to improve the operation and efficiency of commercial spaces.
  • Coordinate lease non-renewals, including refunds, reinstatement checklists, and final accounts for utilities.
  • Manage the handover and takeover (HOTO) of push carts and tenant assets, ensuring proper records.
  • Ensure tenants comply with lease provisions and escalate non-compliance after consulting senior management.
  • Prepare incident reports for tenant non-compliance with security or safety standards; present findings at WSSQ sessions when required.
  • Maintain awareness of safety and security requirements, ensuring compliance with regulations and policies.
  • Coordinate maintenance and tenancy work efficiently across all units.
  • Oversee the maintenance of systems across SMRT lines, including fire safety, energy and recycling programs, and portable grease traps.
  • Plan staff working hours to ensure 24/7 coverage for emergencies.
  • Ensure timely servicing and repair of air-con, kitchen exhaust systems, and other services provided to tenants.

Requirements

  • Degree in Building/ Facilities Management / Engineering/Infrastructure & Project Management with a minimum of 3 to 5 years of relevant working experience.
  • Self-driven and results-oriented, with strong leadership skills to guide the team to excellence under tight deadlines.
  • Excellent written and verbal communication skills to liaise effectively with tenants, internal teams, and stakeholders.
  • Attention to detail and a good understanding of the retail/commercial property industry will be an advantage.
  • Ability to coordinate multiple priorities, manage resources efficiently, and make informed decisions.
  • Strong problem-solving and analytical skills to address operational, technical, and tenant related challenges effectively.