SMRT

Service Ambassador (Part-Time), Sentosa Express

SMRT
Public Transport & Rail OperationsSingapore, SGFull-time1 day ago

About the role

AI summarised

This is a part-time Service Ambassador role for the Sentosa Express monorail in Singapore. The ambassador will assist passengers, ensure safety, and provide excellent customer service at the station.

TransportFull-timeGeneral

Key Responsibilities

  • Assist passengers with boarding and alighting from the Sentosa Express
  • Ensure safety of passengers at the station platform
  • Provide information and directions to visitors
  • Handle customer inquiries and feedback
  • Monitor crowd flow and manage queues
  • Perform basic first aid if needed
  • Maintain cleanliness and orderliness at the station

Requirements

  • Minimum GCE 'O' Level or equivalent
  • Able to work on weekends and public holidays
  • Good communication and interpersonal skills
  • Customer service oriented
  • Able to stand for long hours
  • Prior experience in customer service is an advantage
  • Able to work in a fast-paced environment
  • Must be able to commit to at least 3 months