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Jobfoundry
Apple

SAP Enterprise Application Optimization Specialist, IS&T

Apple
TechnologySingaporeFull-time5 months ago
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About the role

AI summarised

This role is for an SAP Enterprise Application Optimization Specialist in the Information Systems & Technology department, focusing on optimizing SAP systems for sales order-to-revenue processes within a retail and digital sales environment. The specialist will resolve operational issues, manage incident tickets, and collaborate with global teams to ensure system support and timely remediation.

TechnologyFull-time

Key Responsibilities

  • Tackle operational issues within SAP systems, primarily in the Sales Order-to-Revenue business processes, as well as across Retail, Digital Stores, and Sales Channels domains.
  • Understand the underlying Order-to-Revenue data models.
  • Work closely across regions with business and technical teams in multiple locations and time zones.
  • Resolve business-impacting issues and carry accountabilities for all aspects of system support.
  • Handle incident tickets, manage production issue escalations, and ensure timely remediation.

Requirements

  • Bachelor's Degree from accredited university in Computer Science/Information Technology or a related field with Retail and Sales Domain experience.
  • At least 5 years of functional working experience in SAP SD.
  • Hands-on experience with SAP BRF+, SAP IS-Retail, SAP Hybris/Commerce, FSCM, API-based integrations, and Worksoft automated testing will be added advantage.
  • Independent and self-driven individual are must-have qualities.
  • Strong understanding of end-to-end enterprise processes, including order management, payment processing, logistics.
  • Critical problem solver backed up with quantitative aptitude, excellent communication and interpersonal skills.
  • Proven ability to work in cross functional environment collaborating with stakeholders.
  • Demonstrates creativity, innovation and proactive approach to challenge conventional norms.
  • Experience working with SAP ECC, S/4HANA, S/4 Hana Cloud BTP, SAP Rise or AI-driven integration frameworks, prompt engineering is an advantage.
  • Debugging experience in ABAP and ability of code walkthrough in programming languages like ABAP, Python, Java, HTML, SQL queries will be a significant plus.