About the role
AI summarisedSenior HR People Services Specialist role focusing on automation and transformation within HR operations. The position involves leading process improvements, implementing HR technology solutions, and driving efficiency in people services.
BusinessFull-timePeople/Human Resources
Key Responsibilities
- Lead and manage HR automation and transformation projects to improve efficiency and employee experience.
- Analyze current HR processes and identify opportunities for automation and optimization.
- Collaborate with cross-functional teams to design and implement HR technology solutions.
- Develop and maintain documentation for automated processes and workflows.
- Provide training and support to HR team members on new tools and processes.
- Monitor and report on the effectiveness of automation initiatives.
- Ensure compliance with data privacy and security standards in all automated processes.
- Stay updated on industry trends and best practices in HR automation and transformation.
Requirements
- Bachelor's degree in Human Resources, Business Administration, Information Technology, or related field.
- Minimum 5 years of experience in HR operations, with at least 2 years focused on automation and transformation.
- Proven experience with HR technology platforms (e.g., Workday, SAP SuccessFactors, ServiceNow).
- Strong project management skills and experience leading cross-functional projects.
- Knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
- Excellent analytical and problem-solving abilities.
- Strong communication and stakeholder management skills.
- Ability to work independently and manage multiple priorities.
- Experience with robotic process automation (RPA) tools is a plus.
- Certification in project management (e.g., PMP) or HR (e.g., SHRM-CP) preferred.