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Lam Research

Contract CSBG Operation Analyst

Lam Research
Equipment EngineeringSG-Singapore (3301)Full-time3 weeks ago
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About the role

AI summarised

This is a contract operations analyst role at Lam Research, a semiconductor equipment company. The role involves managing sales operations for the CSBG (Customer Support Business Group), including order creation, quotation, forecasting, reporting, and coordination with account teams and finance.

EquipmentFull-timeCustomer Support

Key Responsibilities

  • FID/CID creation & tracking for Lam SG Sales QxR
  • Prepare quotations for repeat orders
  • Follow up closely on customer PO/ Invoices issuance and GR closure
  • Update and maintain business opportunities/forecast on Supplier Sloting Portal
  • Manage Account Team profitability, customer saving ledger, various deals and associated credits
  • Prepare deal sheets for ADM submission and follow up/expediate ADM approval as well as for spares/service/upgrade business
  • Deliver regular internal reporting (primarily QCR/QFR) to management & stakeholders
  • Communicate revenue recognition quarter, target labor hr, quotation # , PO # with CSBG operation & Finance team
  • Gather, consolidate, analyze forecasts, and develop Q×R (Quantity × Revenue) projections for Spares
  • Work with CSR to find out cost, price, and status of parts to decide so as to decide to go Spares business or CU business
  • Workdays workflow & CoO entry and follow up and expedite NSR approval progress
  • Work with Account Team to define scopes of NCU/CU/Reliant business demands

Requirements

  • Proficiency in data analytics (Power BI )
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint).
  • Verbal and written proficiency in English
  • Meticulous with good organizing and analyzing skill, attention to details
  • Strong inter-personal and communications skills. Experience in dealing with cross functional teams
  • Preferred qualifications
  • Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.