About the role
AI summarisedSupply chain planner at a semiconductor/electronics company, responsible for managing demand signals, liaising with sales and product management on customer orders, forecasts, and inventory to ensure smooth material flow through the production cycle.
FablessFull-timeSupply Chain Management
Key Responsibilities
- Liaise with Sales offices on daily shipments for customers
- Ensuring Sales offices are placing order entries in system timely
- Liaise with PM & Sales on key customers' ramp up plan for new filters release & depletion for end of life projects
- To be up-to date with delivery schedules and changes in customers' demands
- To represent factory on issues of rescheduling from PM & Sales, negotiate and not comply blindly
- Liaise with PM on monthly sales forecast, Projections
- Customer visits to or with Sales / PM to understand customer requirements
- Liaise with PM & Sales to ensure correct types are built on stock and to manage stock ageing to avoid slow moving and obsolescence
- Manage customers' returns, credit & debit issues to ensure clean status of stock in factory
- Ensuring orders received are in line with bucket split allocated in SAP
- To mitigate the differences with PM & Sales from factory's perspective when demand exceed capacity
- Generating of monthly reports for internal reporting purposes
Requirements
- Diploma / Degree in Logistics, or, Supply Chain Management
- 5 years' experience in Key Account Service, or, Customer Service (Fulfillment / Logistic) in Electronics sector
- Candidate must have attributes link to basic customer service job (resourceful, ability to handle difficult and demanding customers etc)
- Able to work independently
- Strong in analyzing information and data
- Firm in character and is able to work under stress environment