About the role
AI summarisedThe Service Engineer is responsible for performing preventive and corrective maintenance for DRUPS (Dynamic Rotating UPS) systems at customer sites. This field-based role requires a strong Mechanical and Electrical (M&E) engineering foundation, hands-on service capability, and the ability to support high-reliability service demands with sound technical solutions.
AerospaceOnsiteField Services
Key Responsibilities
- Execute scheduled preventive maintenance programmes at various customer locations.
- Attend to on-site troubleshooting and corrective repair works to restore system functionality.
- Identify current and potential issues during preventive maintenance activities.
- Provide timely feedback and propose technical solutions to back-office teams regarding issue resolution.
- Generate, maintain, and submit clear and concise service documentation, including service reports, for every activity performed.
- Support additional customer service requirements to ensure service excellence.
Requirements
- Diploma or Degree in Mechanical & Electrical (M&E) Engineering or a related engineering discipline.
- 2–3 years of relevant experience in M&E engineering service, maintenance, or project management roles.
- Good knowledge of electrical systems and mechanical systems.
- Understanding of electrical rotating machine functionality and service methodologies.
- Ability to diagnose issues and propose technical solutions in high-reliability service environments.
- Strong sense of responsibility and ownership while on-site.
- Detail-oriented with a disciplined approach to service documentation.
- Customer-focused mindset with professional communication skills.