About the role

AI summarised

The Assistant Manager, Service Sales is responsible for driving service sales and business development for mtu applications within the assigned portfolio. This role focuses on developing business by maintaining existing customers, acquiring new clients, and penetrating new market segments while managing all internal and external customer relationships to ensure satisfaction and contribute to business growth.

AerospaceOnsiteCustomer Management

Key Responsibilities

Plan, monitor, and report application business performance, including service sales contribution towards Aftermarket & Technical Services (ATS) goals.
Proactively sell mtu service products to end users and governmental customers following the route-to-market strategy.
Grow service business revenue through customer retention, upselling, and market expansion.
Achieve incoming orders and revenue targets through strategic pricing and contract negotiation.
Lead account planning and relationship management for strategic customers, identifying business opportunities within key accounts.

Requirements

Minimum 8 years of experience in sales or service within the marine or industrial sectors.
Degree or Diploma in Engineering, Business Administration, Marine, or related discipline (or equivalent qualification).
Strong track record in customer relationship management and service sales performance.
Strong communication, interpersonal, negotiation, and presentation skills.
Good command of both written and spoken English and Chinese.
Customer-oriented mindset with a proactive and collaborative approach.